FREE hearing services for pensioners and DVA clients

FREE hearing services for pensioners and DVA clients

Neurosensory, as an accredited provider under the Commonwealth Government’s Office of Hearing Services (OHS) program for eligible pensioners and DVA clients, offers FREE hearing services.

What FREE services does Neurosensory offer?

If you are an eligible pensioner or DVA client, you are entitled to:

  • FREE hearing tests
  • FREE hearing aids/devices

Only an accredited provider, such as Neurosensory, can provide this FREE government service. 

No waiting time for government approval, we can carry out an instant eligibility check.

Our services are available at all of our clinics in Brisbane, Toowoomba, Sunshine Coast, Gold Coast, northern New South Wales, Sydney, Melbourne and Geelong.

Neurosensory is committed to sourcing the best devices at the best value for our clients. Neurosensory is not owned by a manufacturer, nor do we have any order commitments to our suppliers. Instead, Neurosensory has agreements with all of the major manufacturers enabling us to customise your hearing program and choose the best device for you. Our Audiologists are not paid commissions for hearing aid sales.


We provide access to a range of free and subsidised hearing services including a comprehensive hearing assessment performed by a qualified hearing practitioner. 

Help with your hearing loss and communication needs, access to a wide range of high quality devices, if required. Optional maintenance support.  You can receive repairs and batteries to support your hearing device for a small fee.

How do I get FREE hearing services? 

If you are a pensioner or DVA client, with the recent Government changes to the Hearing Services Program it is now a simple process for FREE hearing services:

  • Call Neurosensory on 1300 965 513 to book an appointment.
  • Get a referral from your Doctor to a Neurosensory Clinic.


To be eligible to receive services under the Australian Government Hearing Services Program as a customer, a person must be an Australian Citizen or a permanent resident 26 years of age or older and a:

  • a Pensioner Concession Card holder.
  • the holder of a Repatriation Health Card where the card is issued for all conditions.
  • the holder of a Repatriation Health Card where the card is issued for conditions that include hearing loss.
  • recipient of a sickness allowance from Centrelink.
  • dependent of a person in one of the above categories.
  • member of the Australian Defence Force.
  • referred clients of an Australian Government funded vocational rehabilitation service.